Diesel Chips is the online shop for the A1 Exhausts Group.
Diesel Chips is a group of 70+ exhaust specialists & authorised installers located throughout Australia. Although we are a large group we like to give our customers a level of personal service that is only normally received when dealing with small companies. All our authorised installers are independently owned and operated businesses with many years of experience in exhausts, diesel chips and related products.
If you have any questions about our products, wish to discuss your particular application or just want more information please do not hesitate to call us direct. Yes, to talk to a real person in Australia!
WHY BUY FROM US? Our market is saturated with inferior Chinese & Malaysian products that don’t fit well, don’t last, too many suppliers that don’t know their product, and are just after a quick sale.
We believe we offer distinct advantages and benefits to our customers:
QUALITY PRODUCTS: Most of our products are Australian made or imported from Europe.
COMPETITIVE PRICES: Normally there’s a good reason a competitor product is cheaper – quality is the most obvious one but lack of after sales service is also a factor we hear about after a customer has bought a cheaper inferior product.. Call us to discuss your requirements so we can run through the options with you …no hard hitting sales people …just good honest & reliable advice.
WORKMANSHIP: We offer you choices – we are happy to offer “supply only” if you want to fit it yourself – either shipped direct to your nominated address or delivered to your nearest Diesel Chips store where you can collect your purchase and discuss the fitment of it with the store’s owner. Our staff have years of experience which can help you with regards to fitting.
We also offer “Supply & Fit” – our fitting service is available to dependent on your location. Either before or after you place your order give us a call or email us for a installation quote or location of your nearest authorised installer. We handle everything on your behalf including an after sales call to ensure you are happy with the job done.
WARRANTY: We pride ourselves on our warranty & after sales support – yes occasionally things go wrong but we see this as an opportunity to prove how good our service is. Warranty in our industry, especially with some online sellers is questionable! First, try & get hold of some of the other online sellers out there – usually you only get an email address let alone a phone number ! Next when you get hold of someone you have to return the product before they will send you another one or they insist you pay for another one & may credit the purchase after receiving back the faulty part. We hear of horror stories in our industry and I won’t have my group’s reputation tarnished in this way.
If you experience a problem with anything we supply I personally want to hear about it … my name is Mark Lewis – I am owner the Exhaust Group and am happy to take your call on 1800 239 336 at any time – preferably between the hours of 7am to 7pm – 7 days but if you need help I’ll answer your call at anytime.